Customers can reach us via phone, email, Skype, MSN, etc. We at Yanggu put in the time and effort needed to understand customer needs. Our salesman will give a detailed introduction to our company as well as product-related information including model no., technical specs, performance and intended use. Based on customer specific needs, we will offer the most expert advice on the type of products and service customers need and help them to make fully-informed decisions.
Depending on the local market demand and geological conditions around customers local areas where mining, drilling, tunneling, and rock bolting operations are to be performed, we will select the right product for them, test that product for reliability, and provide a perfect rock drilling solution. We carry out production in strict accordance with ISO9001 quality management system standards and control quality every step of the way to ensure customers will receive nothing but the highest quality products. During manufacture, we keep customers informed of how far our production goes and provide them with solutions to problems occurring in that process.
Finished products are properly packaged to withstand rough handling during shipping. We also help customers choose the most suitable transport mode (by sea, air or road), making sure customer's order will arrive on time, safely and in one piece.
At Yanggu, customer success is our job No.1. We are always happy and ready to help customers improve drilling and mining efficiency all while reducing production costs. For any problems, please reach us at firstname.lastname@example.org or dial +86-15966236216.